Electronic commerce is the performance of business activities electronically over computer networks (Turban, Lee, King and Chung, 1999). Timmers (2000) adds to it by defining electronic commerce as a way of maintaining relationships of business, exchanging business information and performing transactions of business by means of telecommunication networks. Read more »
What is supply chain management?
Supply chain management is defined as the strategic and systematic coordination of the traditional functions of business within a specific company and across businesses within the supply chain for the needs of developing the big term performance of individual companies and the supply chain as a whole. Read more »
How do online forums promote business?
Boone and Kurtz (2011, p 118) describe that online communities can take most forms but all of them provide particular benefits to organizations and users alike. Read more »
What is an electronic market?
According to Dholakia (2002, p 32) electronic methods of selling and buying have been around for a while. Electronic markets started emerging since the 1970s ranging from credit card transaction systems to airline reservation systems and store specific electronic shopping systems. Read more »
What is Customer value creation?
‘Value’ in terms of business can be explained as what customer gets for what the customer pays (Soman D and Marandi N S, 2009). A consumer is someone who purchases a service or a product sold by an organization. Read more »
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